A London market survey revealed that colocation customers value security most, then a carrier neutral choice of networks from their colocation provider.
What do customers value when choosing a colocation provider? City Lifeline ran a survey asking customers and potential customers for London colocation exactly what they lokked for and what they valued in a London colocation provider The results are on the attached report in .pdf form.
Above all, Security is what colocation customers value - knowing that their valuable mission critical equipment is physically safe from damage, disasters, theft or vandalism. Customers want to be sure that their equipment is safe and will stay safe and that they can sleep at night without having to worry about it.
A wide choice of carriers in a carrier neutral colocation data centre is what comes next. Customers want to be able to choose the carriers that they deal with, and to have a wide choice of carriers available to them.
Price comes in at third place. Price is always important, but the message from colocation customers is clear - price comes after security and connectivity when choosing a London colocation provider.
The survey is here:
