Survey shows companies need a London colocation data centre, plus one non-London colocation facility.
New survey reveals worrying reliance on one data centre despite high number of outages
Over three-quarters of IT and operations managers (79%) have suffered significant outages that disrupted their online business and affected delivery of services to their customers, according to a recent survey conducted by City Lifeline at this year’s Internet World.
City Lifeline questioned over 150 IT and operations managers from a number of internet-based businesses and uncovered that 18 per cent of these outages were caused by data centre failure, 45 per cent were caused by failure of their internet communications and 16 per cent from another cause. A fortunate 21 per cent said they had never suffered any such outage.
In addition to this, nearly half of managers questioned (42%) admitted that their business relies on one external data centre to deliver services to their customers, with 17 per cent depending on two, 10 per cent relying on three or more and 31 per cent keeping all their operations in-house.
Roger Keenan, managing director at City Lifeline comments: “It worries me to see that internet-dependent businesses are entrusting their most critical processes to a single supplier operating just one data centre, especially when you consider the recent major data centre failure at large internet business Amazon. Our survey shows that outages do happen to any company, regardless of size, so those who rely on just one data centre are placing their business at considerable risk.
“Companies reliant on Internet communications, in particular, need to be resilient and ensure that wherever possible everything runs on at least two well-spaced sites, operated by at least two companies independent of each other, with automatic fall-over and diverse communications between them.”
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Notes to editors
City Lifeline interviewed 152 IT and operations managers at Internet World at Earl’s Court between10 – 13 May 2011.Full details of the questions asked and any further information regarding the survey can be requested from Ascent PR.
About City Lifeline
City Lifeline is the leading independent carrier-neutral colocation data centre in central London. Lifeline House is situated in an ideal location, just outside the central London Exclusion zone, in the emerging Silicon Roundabout district.
With some of the best connectivity in London, City Lifeline provides a secure, reliable and resilient home for telecoms, networking and server hosting. Its customers have access to the fastest, carrier diverse networks in the UK connecting across the world.
The data centre offers a first-class, flexible and personal service coupled with the security, reliability and engineering team to match.
For further information about City Lifeline visit: www.city-lifeline.co.uk
