Carrier neutral Central London colocation Tier 3 data centre for server hosting

City Lifeline enables iMarket Communications to extend its network to the UK

Housing its network operations centre (NOC) in Lifeline House offers the UK financial, banking and energy customers a reliable and cost-effective telecoms service

City Lifeline, the London-based independent carrier-neutral colocation data centre, today announced that iMarket Communications has purchased space within its data centre to support the company’s strategic move into the UK market. By housing its trader voice and data solutions within Lifeline House, iMarket will now offer the UK financial, banking and energy industries a high-performance telecom service in Central London.

Founded in 2002, iMarket established its business by delivering tailored integrated communications products to the US market. Following increased demand from its global customers to deploy its services in Europe, iMarket has expanded its network to provide the flexibility and mobility required by the fast-paced global financial community in London.

Dennis Costello, CEO of iMarket Communications, said: “Real-time communication tools are a ‘must-have’ in the financial sector to trade on a global scale. As the financial, banking and energy communities operate 24/7, 365 days a year, we needed to house our solutions in a secure and reliable data centre to continue to offer the high levels of service iMarket’s customer are used to. We are excited to move into the UK market and feel City Lifeline will help us deliver the best value and most specialised trader voice and data solutions on the market.”

Roger Keenan, managing director at City Lifeline, explains: “The move to the UK offers iMarket a substantial growth opportunity and one that City Lifeline is proud to support. We believe our colocation services will offer the company a robust a reliable service to approach potential customers and succeed in this highly competitive market. “

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About City Lifeline
City Lifeline is the leading independent carrier-neutral colocation data centre in central London. Lifeline House is situated in an ideal location, just outside the central London Exclusion zone, in the emerging Silicon Roundabout / Tech City district.

With some of the best connectivity in London, City Lifeline provides a secure, reliable and resilient home for telecoms, networking and server hosting. Its customers have access to the fastest, carrier diverse networks in the UK connecting across the world.

The data centre offers a first-class, flexible and personal service coupled with the security, reliability and engineering teams to match.

For further information about City Lifeline visit: www.city-lifeline.co.uk

 
For further information contact:        
Donna Bennett / Lucy Knighton   
Berkeley PR      
T: 0118 909 0909    
E: citylifeline@berkeleypr.co.uk 

City Lifeline provides Planet Numbers with effective international call switching services

City Lifeline, the London-based independent carrier-neutral colocation data centre, has today announced that Planet Numbers will be hosting its international telephone call switching capabilities within Lifeline House to deliver an effective, fast and consistent communication service.

Planet Numbers is positioned as one of the very few communications providers in the UK that is truly independent.  City Lifeline’s carrier neutral colocation data centre, it will have equal and unconditional access to a wide range of carriers operating both voice and data services. The choice of carriers will also enable Planet Numbers to continue direct contractual relationships with leading tier one telecoms carriers such as Opal Telecom, Colt Telecom, Spitfire Technology, Kingston Communications, Cable and Wireless and BT.

Robin James, managing director at Planet Numbers said: “We believe our call services to be the most effective in the sector, and will always apply our independence to ensure that customers benefit from the most competitive terms and best value in the communications market place. Following recommendations from peers, we chose City Lifeline because its neutrality allowed us to offer the best routes for telephony traffic. City Lifeline’s reasonable pricing structure has also enabled us to pass costs saving onto our customers.”

Roger Keenan, managing director at City Lifeline explains: “Operating from a colocation data centre means companies gain access to a whole world of carrier neutral telecoms possibilities. Our services deliver low-latency, high-reliability connections to even the most obscure parts of the world. This will enable Planet Numbers to continue offering the best value and most specialised communication services in the market place.”

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About City Lifeline
City Lifeline is the leading independent carrier-neutral colocation data centre in central London.  Lifeline House is situated in an ideal location, just outside the central London Exclusion zone, in the emerging Silicon Roundabout / Tech City district. 

With some of the best connectivity in London, City Lifeline provides a secure, reliable and resilient home for telecoms, networking and server hosting.  Its customers have access to the fastest, carrier diverse networks in the UK connecting across the world.

The data centre offers a first-class, flexible and personal service coupled with the security, reliability and engineering teams to match.   

For further information about City Lifeline visit: www.city-lifeline.co.uk 

About Planet Numbers Ltd

Established in 1999, Planet Numbers specialise in the provision of 0800, 0844, 0845 and 03 phone numbers for business, and cheap international phone calls.

 For further information about Planet Numbers Ltd visit www.planet-numbers.co.uk

 
For further information contact:        
Donna Bennett / Lucy Knighton  
Berkeley PR     
T: 0118 909 0909    
E: citylifeline@berkeleypr.co.uk

CITY LIFELINE DRIVES GROWTH WITH APPOINTMENT OF NEW HEAD OF SALES

15 November 2011 – City Lifeline, the London-based independent carrier-neutral colocation data centre, has appointed Lance Wright, as head of sales to lead and develop the company’s commercial business strategy and generate new customers.

Prior to joining City Lifeline, Wright worked for Colt Telecom and as a consultant with Mistral Internet and IXEurope, bringing an American perspective to an international marketplace.  With over 30 years of experience in the IT industry, he has also won awards including the President’s Club award at Globix, an ISP previously acquired by Telecity. 

Commenting on the new appointment, City Lifeline’s managing director, Roger Keenan, says: “Lance has a wealth of experience to bring to the role which will help complement our business strategy.  I am confident that he will be able to take the business where it needs to go by building solid relationships and exploring new and exciting business opportunities.”

“I’m delighted to be on board and excited by the opportunity to grow the visibility of the City Lifeline brand in the data centre sector, where it already has a solid reputation.  It is a great place to be as we have recently upgraded our infrastructure and are able to offer improved, reliable connectivity to current and prospective customers” comments Lance Wright, head of sales. 

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About City Lifeline

City Lifeline is the leading independent carrier-neutral colocation data centre in central London.  With some of the best connectivity in London, City Lifeline provides a secure, reliable and resilient home for telecoms, computer and server hosting.  Lifeline House is situated in an ideal central London location with a wide choice of carriers connecting across the world.  The data centre offers a first-class, flexible and personal service with the security, equipment, plant, services and engineers to match. 

For further information about City Lifeline visit: www.city-lifeline.co.uk

For further information contact:                                                                            

Donna Bennett / Lucy Knighton                     

Berkeley PR                                                  

T: 0118 909 0909                                           

E: citylifeline@berkeleypr.co.uk  

Critical operations are in safe hands for City Lifeline customers

Colocation data centre offers Tier 3 performance levels for mission-critical IT and telecoms and invests £600,000 in two new diesel generators

In response to customer demand for more secure and resilient operations for mission-critical equipment, City Lifeline, the London-based independent carrier-neutral colocation data centre, now offers its customers colocation to Tier 3 standards.  The key to this is a new dual-diesel generator system, installed following a £600,000 investment, which can support the whole facility electrical load even with one generator set out of service for maintenance.

Tier 3, otherwise known as “concurrent maintainability”, means that City Lifeline can now offer its customers electrical power, cooling and bandwidth systems which are always available even if a part fails, is switched off or is being maintained.  It provides a reliable operating environment for the customer which is resistant to failures or an incorrect operation.  Tier 3 standards allow customers to sleep at night, restfully knowing that nothing can go wrong to affect their equipment operations.

City Lifeline’s managing director Roger Keenan explains, “The London colocation market continues to demand ever-increasing technical standards and ever-higher resilience against natural disaster, terrorist threats, mains power failures and equipment failures.  Our customers were telling us we needed to move to Tier 3 standards and the installation of this new dual-diesel system was the last piece of the jigsaw.  We are delighted at what has been achieved and what we can now offer”.

The new dual-diesel generator system is built to the latest pollution and noise standards.  It fits in with City Lifeline’s continuous efforts to become one of the greenest, most energy-efficient and environmentally friendly colocation data centres in London.

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About City Lifeline

City Lifeline is the leading independent carrier-neutral colocation data centre in central London.  Lifeline House is situated in an ideal location, just outside the central London Exclusion zone, in the emerging Silicon Roundabout / Tech City district. 

With some of the best connectivity in London, City Lifeline provides a secure, reliable and resilient home for telecoms, networking and server hosting.  Its customers have access to the fastest, carrier diverse networks in the UK connecting across the world.

The data centre offers a first-class, flexible and personal service coupled with the security, reliability and engineering teams to match.    

For further information about City Lifeline visit: www.city-lifeline.co.uk

Venus Business Communications expands data centre presence to support business growth with City Lifeline

City Lifeline, the London-based independent carrier-neutral colocation data centre, has today announced that Venus Business Communications has expanded its rack space presence within City Lifeline’s central London colocation facility.

Venus Business Communications provides high speed connections to Internet and VOIP telephony services for media and professional services companies in central London. Its dedicated fibre network and hosting facilities will be further interconnected within City Lifeline’s colocation data centre in Central London, enabling it to increase services to key city-based business customers to support its overall expansion strategy.

Brian Iddon, director at Venus Business Communications, said: “It is crucial that we offer our customers reliable services at reasonable rates. By hosting services in City Lifeline’s colocation data centre, we can successfully deliver a full range of facilities to our customers from a professionally run data centre. It also lets us keep tailor our services to the customer’s needs in a safe, secure and reliable environment.”

Roger Keenan, managing director at City Lifeline, adds: “We have worked with Venus Business Communications for many years and we are delighted to be able to offer them the flexibility to grow within our data centre. It is important that customers feel they can rely on suppliers and City Lifeline offers an environment that supports rapid growth and can easily meet the need for new services and equipment.”

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About City Lifeline

City Lifeline is the leading independent carrier-neutral colocation data centre in central London.  Lifeline House is situated in an ideal location, just outside the central London Exclusion zone, in the emerging Silicon roundabout district. 

With some of the best connectivity in London, City Lifeline provides a secure, reliable and resilient home for telecoms, networking and server hosting.  Its customers have access to the fastest, carrier diverse networks in the UK connecting across the world.

The data centre offers a first-class, flexible and personal service coupled with the security, reliability and engineering team to match.   

For further information about City Lifeline visit: www.city-lifeline.co.uk

Pro-Net re-locates to City Lifeline to enhance connectivity and support business expansion

City Lifeline, the London-based independent carrier-neutral colocation data centre, has announced today that UK internet service provider, Pro-Net, is moving its team and equipment to its facility, located at the heart of the emerging Silicon Roundabout district. 

The move allows Pro-Net to widen its networking, carrier and colocation options and offers the company the flexibility to expand and utilise vital technical office space, unavailable at its former base.  The team will now operate from City Lifeline, with part of its core network remaining at the Telehouse Docklands facility.

Danial Subhani, managing director at Pro-Net says, “City Lifeline understands our need for a data centre facility from where our team can operate and grow.  In our industry it is vital for us to have a reliable data centre delivering strong connectivity from a diverse range of carriers, all of which are now on-hand for us.  

“Our new location at City Lifeline is conveniently located near to some of our customers, is perfect for networking opportunities with likeminded businesses in the media, web and software sectors and means we can access our critical equipment fast.”

Roger Keenan, managing director at City Lifeline adds, “We have experience working with businesses like Pro-Net that really recognise the benefits of operating from the rising Silicon Roundabout district and need flexible colocation solutions.  We are looking forward to providing them with a data centre operation that suits both their business and customers.”

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About City Lifeline 

City Lifeline is the leading independent carrier-neutral colocation data centre in central London.  Lifeline House is situated in an ideal location, just outside the central London Exclusion zone, in the emerging Silicon Roundabout district.  

With some of the best connectivity in London, City Lifeline provides a secure, reliable and resilient home for telecoms, networking and server hosting.  Its customers have access to the fastest, carrier diverse networks in the UK connecting across the world.

The data centre offers a first-class, flexible and personal service coupled with the security, reliability and engineering team to match.    

For further information about City Lifeline visit: www.city-lifeline.co.uk 

About Pro-Net

Founded in 1995, Pro-Net is one of the most established ISP businesses in Europe, offering a wide range of bespoke ISP services to UK SME and corporate clients around the UK. 

The main focus for Pro-Net is to provide resilient bonded connectivity over ADSL and 3g which ensures an excellent middle ground between expensive Leased Lines and poor quality connectivity. A key area for this technology is replacing expensive MPLS services or supplying stable bonded connections where connectivity is poor. 

For further information about Pro-Net visit: www.pro-net.co.uk 

New survey reveals worrying reliance on one data centre despite high number of outages

Over three-quarters of IT and operations managers (79%) have suffered significant outages that disrupted their online business and affected delivery of services to their customers, according to a recent survey conducted by City Lifeline at this year’s Internet World.

City Lifeline questioned over 150 IT and operations managers from a number of internet-based businesses and uncovered that 18 per cent of these outages were caused by data centre failure, 45 per cent were caused by failure of their internet communications and 16 per cent from another cause. A fortunate 21 per cent said they had never suffered any such outage.

In addition to this, nearly half of managers questioned (42%) admitted that their business  relies on one external data centre to deliver services to their customers, with 17 per cent depending on two, 10 per cent relying on three or more and 31 per cent keeping all their operations in-house.

Roger Keenan, managing director at City Lifeline comments: “It worries me to see that internet-dependent businesses are entrusting their most critical processes to a single supplier operating just one data centre, especially when you consider the recent major data centre failure at large internet business Amazon.  Our survey shows that outages do happen to any company, regardless of size, so those who rely on just one data centre are placing their business at considerable risk.

“Companies reliant on Internet communications, in particular, need to be resilient and ensure that wherever possible everything runs on at least two well-spaced sites, operated by at least two companies independent of each other, with automatic fall-over and diverse communications between them.”
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Notes to editors

City Lifeline interviewed 152 IT and operations managers at Internet World at Earl’s Court between10 – 13 May 2011.Full details of the questions asked and any further information regarding the survey can be requested from Ascent PR.

About City Lifeline

City Lifeline is the leading independent carrier-neutral colocation data centre in central London.  Lifeline House is situated in an ideal location, just outside the central London Exclusion zone, in the emerging Silicon Roundabout district. 

With some of the best connectivity in London, City Lifeline provides a secure, reliable and resilient home for telecoms, networking and server hosting.  Its customers have access to the fastest, carrier diverse networks in the UK connecting across the world.

The data centre offers a first-class, flexible and personal service coupled with the security, reliability and engineering team to match. 

For further information about City Lifeline visit: www.city-lifeline.co.uk

For further information contact:

Donna Bennett / Lucy Knighton             

Berkeley PR                                                     

T: +44 (0) 118 909 0909                                     

E:citylifeline@berkeleypr.co.uk

60 per cent of UK SMEs hit by IT failures

2 November 2011 – A worrying 60 per cent of respondents surveyed[i] by City Lifeline at this year’s IP Expo have lost access to the company’s IT system following an unexpected incident.  The resulting unplanned downtime lasted for more than six hours for 40 per cent of the firms surveyed, leaving employees struggling to access essential business data, run operations or communicate effectively with customers.

Unplanned downtime can have serious financial repercussions.  Whether caused by equipment failure, a cyber-attack or something as mundane as road works cutting through a power line, studies show that the loss of access to data and electronic communication systems costs SMEs on average around £7,500 a day in lost business and productivity: ranging from £1,800 for micro-businesses to £14,000 a day for mid-sized enterprises[ii].

In a worst case scenario the lost data can never be recovered. According to the Federation of Small Businesses, 90 per cent of SMEs that lose data following a major incident are forced to shut within two years.  Yet research shows that less than half of SMEs bother to back up data every week, and a mere 23 per cent back up daily[iii]. 

“SMEs are by their nature more vulnerable to the impact of data loss,” said Roger Keenan, managing director at City Lifeline. “Our survey reveals just how many small and medium-sized companies have experienced an IT failure – and for around two thirds of respondents, the resulting downtime lasted for at least half a day. Six hours of downtime effectively amounts to a lost working day. This inevitably means reduced productivity, missed business and unhappy customers and suppliers, something many smaller firms simply cannot afford. It is vital that SMEs make sure important files are saved not only on an external hard drive but in a safe and secure offsite location. Colocation data centres are created to avoid disasters or at least able to cope with them protecting the equipment and servers hosted inside. Most importantly, they are designed to protect a business’ critical IT systems.”

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About City Lifeline

City Lifeline is the leading independent carrier-neutral colocation data centre in central London.  Lifeline House is situated in an ideal location, just outside the central London Exclusion zone, in the emerging Silicon Roundabout / Tech City district. 

With some of the best connectivity in London, City Lifeline provides a secure, reliable and resilient home for telecoms, networking and server hosting.  Its customers have access to the fastest, carrier diverse networks in the UK connecting across the world.

The data centre offers a first-class, flexible and personal service coupled with the security, reliability and engineering teams to match.   

For further information about City Lifeline visit: www.city-lifeline.co.uk

City Lifeline boosts disaster recovery and support for remote workers at ihotdesk

City Lifeline, the London-based independent carrier-neutral colocation data centre, has today announced it will provide colocation services for award winning IT support company, ihotdesk.

In a move to expand its existing data centre capacity, ihotdesk selected City Lifeline's facilities to enhance its disaster recovery capability and support for its growing number of clients. Located in central London, City Lifeline’s data centre is close to ihotdesk’s office and customers, who will regularly access and use the facility to maintain equipment. 

Preet Chahal, CEO at ihotdesk says: "We did look at data centres in the Docklands but they are too far away from our office and this would be inconvenient for our staff and customers.  Our team of engineers will need to visit the site daily, as do our clients who will soon be operating their own equipment from there, so quick and easy access is vital."

“City Lifeline’s facilities and operations are excellent, security is tight and the facility is exactly what we required.  Image is vital to us, so we needed a professional colocation data centre that complemented our high quality IT support and services that we in turn offer our clients.  In short, we wouldn’t offer our clients a data centre that we didn’t use ourselves.”  

Roger Keenan, managing director at City Lifeline says: “We are pleased to be working with ihotdesk and providing them with a data centre operation that suits them and their customers.  We are continuing to work with many businesses like ihotdesk that are expanding and recognising the need for a proficient colocation data centre to help support their future growth plans."

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About City Lifeline

City Lifeline is the leading independent carrier-neutral colocation data centre in central London.  With some of the best connectivity in London, City Lifeline provides a secure, reliable and resilient home for telecoms, computer and server hosting.  Lifeline House is situated in an ideal central London location with a wide choice of carriers connecting across the world.  The data centre offers a first-class, flexible and personal service with the security, equipment, plant, services and engineers to match. 

For further information about City Lifeline visit: www.city-lifeline.co.uk

About ihotdesk

ihotdesk is an award winning IT support company based in central London which provides IT support, outsourcing and communication services to businesses situated in London and throughout the United Kingdom.  
ihotdesk has been establised for over 11 years and offers a comprehensive range of services that cater for the needs of small, medium and large sized companies.

For further information about ihotdesk visit: www.ihotdesk.com

City Lifeline enables its customer base with direct connection to euNetworks

City Lifeline, the London-based independent carrier-neutral colocation data centre, has today announced it can offer its customers a high-density network connection from bandwidth infrastructure provider, euNetworks.

This arrangement now brings the number of voice telecoms carriers and internet carriers to a total of 23 that have chosen to establish a Point of Presence (POP) at City Lifeline’s data centre.  Ideal for any organisation requiring high-speed access and monitoring fast transactions, euNetworks’ infrastructure will significantly boost City Lifeline’s connectivity and carrier offering. 

Roger Keenan, managing director at City Lifeline says: “We are delighted to be able to give our customers the option of using euNetworks’ fast network.  As a carrier neutral colocation data centre it’s vital we can provide a wide range of networks to meet our varied customers’ needs, whether it be a fast network or a direct secure link to the Far East.”

”We are delighted to provide City Lifeline customers with direct connection to our metro network in London and onward to further cities in Europe,” said David Selby, Vice President of Product at euNetworks. “We continue to add more data centres and bandwidth intensive buildings to our metro networks across Europe, enabling enterprises to benefit from our high-bandwidth fibre-based services.”

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About City Lifeline

City Lifeline is the leading independent carrier-neutral colocation data centre in central London.  With some of the best connectivity in London, City Lifeline provides a secure, reliable and resilient home for telecoms, computer and server hosting.  Lifeline House is situated in an ideal central London location with a wide choice of carriers connecting across the world.  The data centre offers a first-class, flexible and personal service with the security, equipment, plant, services and engineers to match. 
For further information about City Lifeline visit: www.city-lifeline.co.uk

About euNetworks

euNetworks Group Limited (SGX: H23:SI) is a bandwidth infrastructure provider, owning and operating 13 fibre-based metropolitan networks across Europe connected with a high capacity intercity backbone. The company offers a portfolio of metro and longhaul Ethernet and Internet Protocol services including dark fibre, dedicated fibre, wavelength, Ethernet, and Internet. Enterprise and carrier customers benefit from euNetworks’ unique inventory of fibre and duct-based assets that are tailored to fulfil their high bandwidth needs.
euNetworks Group Limited is headquartered in London and publicly listed on the Singapore Stock Exchange. For further information please visit www.eunetworks.com